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| VoIP
Calling Card Platform Solution |
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Add-On Modules
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PoyaData Add-On
Modules are optional features you may choose to
add when customizing your VoIP Calling Card
Platform Solution. These modules can be
easily installed with no down-time.
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PoyaData billing
for Residential/Business services provides you a
complete toolkit to manage billing, customer and
call information related to both prepaid and
postpaid service options. Features include:
- Invoicing for
postpaid and prepaid customers
- Low Balance
Email Alerts
- Invoicing via
Email
- Referral
Program + Bonus Points
- Online
Customer Registration (With the purchase of
E-store)
Residential and
corporate clients will save up to 60% on long
distance fees while experiencing access to
enhanced features like web interfaces, instant
account recharge through credit cards, PIN-less
dialling and more. All of these add-on modules
can be used by PSTN (Public Switched Telephone
Network) and GSM (Globally System Mobile)
customers.
PoyaData’ Home Service Module
is a fully-featured, centrally managed platform
that is consisted of three different components.
These components can be categorized as: GUI and
Front-end, PoyaData Billing & Provisioning, and
Back-end and Database.
For more
information on the PoyaData Home Service Module
click
here
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The PoyaData
Calling Card Agent Module allows you to create
and define agent accounts. Your agents can
resell your calling card services. Agents
have their own level of access and they can
define their own home service customers by
setting up credit limits. Through the
agent management system you can manage all of
your agent accounts.
- Web Portal
for Agents
- Commission
Based
- Agents can
sell calling cards
- Usage
Reporting
- CDR per
customer and per calling card
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The PoyaData IVR
Module allows you to enable IVR-Switch for your
postpaid or prepaid customers. Using this
module, the system will announce the virtual
call time, however the real time of the call
duration may be different. This concept is
also referred to as ‘minute shrinking’.
You can set up the IVR percentage for each
destination. For example, if your
percentage for a destination “A” is setup at
80%, the call will be disconnected when 80% of
announced time is used.
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PoyaData can also
customize your IVR prompts exactly the way you
want. We can provide different scenarios
for your IVR prompts such as, customized welcome
messages, one or two-stage calls, dial tone for
fast-call and more! |
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The PoyaData
Interactive Voice Response prompts are not
limited to one language. You can purchase
additional languages enabling your gateway to
announce IVRs accordingly. Available
languages include:
- English
- Arabic
- French
- German
- Mandarin
- Persian
- Russian
- Spanish
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The PoyaData
Development Team will integrate a complete
E-Store Module into your existing website.
Through the PoyaData E-Store Module, your
customers can buy your Calling Card or Home
Service Products. We also customize the
interface of the module to match it with your
existing website. During the registration
procedure, your customers will receive an email,
including PIN number, access number and all
other necessary information.
- Online
Customer Registration
- Purchase
Calling Cards Online
- Home Service
Online Account Recharge
- Supports up
to 2 Payment Gateways
- CDR Reporting
- Online
Payment
- Payment
History Reporting
- End-User
Interface
- E-Invoice
Alert
- Online
PIN-less Management
- Check Account
Balance
- Manage User
Profiles
- Bonus Points
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Allows customers to
register their phone number in your system so
that when they call, the system automatically
identifies them without having to enter a PIN
every time a call is placed. |
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Receive daily
reports and alerts about your customer’s
accounts and get a summarized report of your
entire system so you can see what’s going on
anytime at a glance. |
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