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| VoIP
Calling Card Platform Solution |
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Key Features
The following key features are included
in the Basic VOIP Calling Card Platform Solution.
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| There is no
limitation to the number of PINs that can be generated. This
feature also enables you to activate PINs in batches. For example,
you can activate 50 PINs or 50,000 PINs at a time. You can also
deactivate PINs as a way to safeguard your business.
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| With this feature you
can define user level access and manage administrators, supervisors and
customer service users.
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| The PoyaData Calling
Card Solution is fully compatible with Microsoft Excel. For all
available reports in the platform there is an export section that allows
you to save reports in an Excel file. You can also create and
manipulate your rate sheets in Excel and then import them back into the
application. |
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| PoyaData enhanced
billing features include the capability to create different rates for
each country and city, generate dedicated rates-per-service, and
differentiate rates for prepaid and postpaid customers. |
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Once a rate is
defined for each country and city, clients can setup different rounding
and free-time for each individual route. Even within one selling
package, clients are capable of setting up different free-times,
surcharge fees, surcharge times, and rounding charges for their
customers. Rates may also be setup for specific days and hours.
For example, special rates could be set up for weekends or holidays.
Advanced charges, such as surcharge and connection fees, can be applied
to the calling card services. This feature also enables scheduled
maintenance periods and maintenance fees for each individual service.
Generally, charges are “after-call” charges. This means that the
charge amount will be deducted from the client’s account when the call
is terminated. In this scenario, if the client were to use the
entire balance, the account deduction would go negative. The
PoyaData Calling Card Solution allows for defining upfront charges.
In this scenario, the system will deduct the charges before the call is
connected. |
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| This feature allows
all administrative and management tasks to be performed through a web
portal. Providers can use their own dedicated web portal to check
ASR (Average Success Rate), ACD (Average Call Duration), and CDR (Call
Detail Record) Reports. |
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| The system will
automatically block an IP address after 8 unsuccessful login attempts. |
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| With the PIN-Based
Authentication feature the system has the capability to capture the
caller ID of the customer and save it in the database, enabling a
PIN-less calling feature. With PIN-Less Authentication, an
unlimited number of caller IDs can be assigned to one PIN number,
enabling customers’ use of cell, home, and office numbers to use their
card. |
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| This feature allows
for an unlimited number of carriers and enables the carriers to be
defined by priority. The VoIP gateway sends traffic to the desired
carrier. If the call fails, the system will automatically forward
the call to the 2nd available carrier and continue until the call is
connected. This feature also offers the capability to define a
specific destination to be terminated by one dedicated carrier. |
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| The PoyaData Calling
Card Solution is compatible with all types of end-point carriers and
supports both IP-based (SIP & H323) and TDM (Time-Division Multiplexing)
carriers. |
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| Features include
recharge, automatic card expiration when validation date has expired,
and refund for poor quality. |
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| By creating batch
tasks based on defined profiles or groups, providers can deposit,
deduct, create, apply discounts, credit, and define points for
customers. |
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| The PoyaData Calling
Card Solution provides real-time status of all calls on the system.
This feature shows where calls are coming from, which accounts are
calling, and the destination of the calls. Additionally, the
application shows the terminating carrier. This information
provides a complete view of live traffic and status. |
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The PoyaData Calling
Card Solution provides a wide variety of comprehensive reports
including:
- CDR
(Call Detail Record) – A complete
report that includes PIN, Service, Country, City, Duration
(minutes), Final Duration (minutes after rounding), Rate, and Total
Cost of each call.
- ASR
(Average Success Ratio) – A Quality of Service Based report that
shows the average success rate for calls to all or one particular
destination or carrier.
- DID
(Direct Inward Dialling) – This report enables clients to determine
which of the DID (access numbers) are handling most of the traffic.
- Comparison Reports
– Using this feature, clients can view and compare data over
different time periods.
- Customer Reports
– This report allows you to view your
customers balance and view suspended customers.
- Advanced Reports
– This report allows you to segment by rate plan, country, city and
date.
- Calling Card Reports
– By running this reporting feature you can check on cards used,
expired cards, and active cards.
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| The PoyaData Calling
Card Solution is compatible with all available codecs supported by the
VoIP gateway (G723, G729, G726, & G711). It also supports codec
negotiations and is capable of selecting different codecs for different
carriers. |
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| This feature enables
clients to have more than one origination gateway. Since gateways
are connected via IP infrastructure, they can be geographically
separated. This key benefit enables the same PIN to work in more
than one city or country and is a cost effective way to have calling
cards in geographically separated areas. |
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