VoIP Call Shop Solution
Overview Features How does it work?

 

 

How does the VoIP Call Shop Solution work?

 
Stand-Alone Call Shop: You Are the Owner of a Stand-alone Call Shop

  • A customer places a call from your Call Shop by dialling a destination number.

  • The CallShopVoIP software running on the operator's PC at your Call Shop starts to record the CDR (Call Detail Record) for the call.

  • Your Gateway sends the call over the Internet to the carrier that was configured in the software for the calls destination.

  • The carrier routes the call to the destination.

  • When the call terminates, the operator's CallShopVoIP retains the complete CDR for that call. It can be used to invoice the customer and any business analysis reporting needs.
Hosted Call Shop: You Are the Owner of a Hosted Call Shop

  • A customer places a call from your Call Shop by dialling a destination number.

  • Your Gateway sends the call over the Internet to the carrier hosting your Call Shop service.

  • This carrier routes the call to the destination and records the CDR for the call in their system.

  • When the call terminates, your Call Shop's operator logs onto the carrier's website to retrieve the CDR and invoicing information for that call.

  • You may also log into the carrier's website at any time to access other features such as to define/modify service rates and generate reports.
Advanced Call Shop: You are the owner of a carrier hosting Call Shop services.

  • You have multiple clients hosting Call Shop services from you. Each of them has their own Gateway configured to yours.

  • A call is placed at one of your client's Call Shops.

  • The call is routed to your Gatekeeper/Gateway and your CallShopVoIP software starts to record the call CDR.

  • Your Gatekeeper/Gateway then routes the call to the destination.

  • When the call terminates, the Call Shop client logs into your system through a website to retrieve the CDR and invoice information for that call.

  • You bill your Call Shop clients using invoices generated by your CallShopVoIP Software.

  • You may also use the software for other functions such as to define/modify rate and generate reports.

The CallShopVoIP solution gives the owner complete control of the system by owning the software and hardware.

 
What you will need:

  • Analog VoIP Gateway

  • CallShopVoIP Software

  • A PC with Windows XP and MS SQL 2000 Personal Edition

  • Internet Access

  • Partnership with VoIP Carrier(s)

  • Remote Installation Services and Training to get your business up and running in one to two hassle free business day.

 
What you will need:

  • Gatekeeper

  • Advanced CallShopVoIP Hosting Software

  • Server to run the CallShopVoIP Software

  • Internet Access

  • Your Own Carrier

  • Remote Installation Services and Training to get your business up and running in one to two hassle-free business day.

 

To get a closer look at the Web tools and their features, please contact us to schedule a remote or in-person demonstration.
 

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