VoIP Home Service Solution

Add-On Modules:

PoyaData Add-On Modules are optional features you may choose to add when customizing your Home Service Solution. These modules can be easily installed with no down-time.

	PoyaData Home Service Agent Module
	PoyaData E-Store Module
	PoyaData IVR Customization Module
	PoyaData IVR Translation Module

PoyaData Home Service Agent Module:

The PoyaData Home Service Agent Module allows you to create and define agent accounts. Agents have their own level of access and they can define their own home service customers by setting up credit limits. Through the agent management system you can manage all of your agent accounts.

Some of the features include:

Web Portal for Agents
Commission Based
Agents can create their own customers
Agents can sell home service
Usage Reporting
CDR per customer
Voucher Payment

PoyaData E-Store Module:

The PoyaData Development Team will integrate a complete E-Store Module into your existing website. Through the PoyaData E-Store Module, customers can buy your Calling Card or Home Service products. We also customize the interface of the module to match it with your existing website. During the registration procedure, your customers will receive an email, including PIN number, access number and all other necessary information.

This add-on module includes the Online Payment Module and End-User Interface Module.

Online Customer Registration
Purchase Calling Cards Online
Home Service Online Account Recharge
Supports up to 2 Payment Gateways
CDR Reporting
Payment History Reporting
Online PIN-less Management
Check Account Balance
Manage User Profiles

PoyaData IVR Customization Module:

PoyaData can also customize your IVR prompts exactly the way you want. We can provide different scenarios for your IVR prompts such as, customized welcome messages, one or two-stage calls, dial tone for fast-call and more!

PoyaData IVR Translation Module:

The PoyaData Interactive Voice Response prompts are not limited to one language. You can purchase additional languages enabling your gateway to announce IVRs accordingly. Available languages include:

English
Arabic
French
German
Mandarin
Persian
Russian
Spanish